Refund and Cancellation, Dispute of Settlement Policy
Depending on the availability of the car canceled, the refund amount for the customers varies. If the car or the bus is the most requested, the refund amount may slightly decrease. Also, cancellation charges attract a nominal amount as per our policies provided, the vehicle is canceled from the company side. No refund shall be processed for those deliveries under the non-refundable category. There is no amendment to such policies.
Dispute of Settlement Policy:
To avoid any inconvenience and have a pleasant experience with all our customers, we have put forth some norms. Here are they:
Any penalty fee including a traffic violation, wrong route, over speed, etc., shall be endured by the customers.
A cleaning fee shall be charged for interiors if needed.
Late delivery charges are applicable as per the norms.
Renters should return the vehicle in its original condition including the fuel tank level.
All the above charges shall be deducted from the deposit amount and users are required to check all the terms and conditions before proceeding for confirmation of the rental request.